Terms & Conditions

Welcome to BioLabDirect. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing the website or placing an order, you agree to be bound by these Terms & Conditions.

1. Research Use Only

• All products sold by BioLabDirect are offered strictly for laboratory and research purposes only.
• Products are not for human consumption, animal use, medical treatment, diagnostic procedures, or therapeutic application.
• Purchasers must have the knowledge, training, and facilities necessary to safely handle research materials.
• By placing an order, you acknowledge and accept the research-use-only nature of all products sold by BioLabDirect.

2. Eligibility to Purchase

By purchasing from BioLabDirect, you represent and warrant that:

• You are at least 18 years of age.
• You are legally permitted to purchase the products in your jurisdiction.
• You are purchasing on behalf of yourself or a qualified organization for lawful research purposes only.
• You will not misuse, resell unlawfully, or misrepresent the intended use of the products.

3. Regulatory Compliance

It is the sole responsibility of the buyer to determine whether any product may legally be purchased, imported, possessed, stored, or used in the buyer’s jurisdiction.

BioLabDirect is not responsible for any violation of law, regulation, or governmental policy arising from the purchase, shipment, possession, or use of any product.

4. Product Information

BioLabDirect aims to provide accurate and up-to-date product descriptions, specifications, and documentation. However, all website content is provided for general informational purposes only.

We do not warrant that product descriptions, pricing, availability, testing information, or other website content will always be complete, current, accurate, or error-free. BioLabDirect reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Orders and Acceptance

• All orders are subject to review and acceptance by BioLabDirect.
• We reserve the right to refuse, limit, or cancel any order at our sole discretion.
• Submission of an order does not guarantee acceptance.
• If we cancel an order after payment has been authorized, we will issue a refund in accordance with our internal payment handling procedures.

6. Pricing and Payment

• All prices are listed in U.S. Dollars unless otherwise stated.
• Prices, product availability, and promotional offers are subject to change without notice.
• Payment must be made using approved payment methods offered at checkout.
• You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases.

7. Shipping and Delivery

• Orders are generally processed within the timeframe stated on the website, excluding weekends, holidays, and unexpected operational delays.
• Delivery estimates are provided for convenience only and are not guaranteed.
• BioLabDirect is not liable for delays caused by carriers, customs authorities, weather events, payment review, incorrect customer information, or other circumstances beyond our control.
• Risk of loss or damage transfers to the purchaser when the order is delivered to the carrier or as otherwise required by applicable law.

8. Returns, Refunds, and Cancellations

Because research materials may be sensitive and cannot always be safely returned to inventory, all sales are generally considered final unless otherwise stated in a separate return or refund policy published on the website.

BioLabDirect may deny returns or refunds in cases including, but not limited to:

• customer ordering error,
• change of mind,
• misunderstanding of product purpose,
• improper handling or storage after delivery,
• attempts to return opened, used, or compromised materials.

If a shipment arrives damaged or if the wrong item is received, the customer must contact BioLabDirect promptly with the relevant order details and supporting evidence.

9. Disclaimer of Warranties

All products and website content are provided on an “as is” and “as available” basis unless otherwise required by law.

BioLabDirect disclaims all express and implied warranties, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or suitability for a specific use.

We do not guarantee any research outcome, performance result, or application suitability.

10. Limitation of Liability

To the fullest extent permitted by law, BioLabDirect and its owners, officers, employees, affiliates, agents, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

• use of or inability to use the website,
• purchase or use of any product,
• delay or failure in delivery,
• product misuse or improper handling,
• reliance on website content or documentation.

In all cases, BioLabDirect’s total liability, if any, shall not exceed the amount actually paid by the customer for the specific order giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless BioLabDirect, its affiliates, owners, employees, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:

• your misuse of products,
• your violation of these Terms & Conditions,
• your violation of any applicable law or regulation,
• your negligent, unlawful, or unauthorized conduct.

12. Intellectual Property

All content on the BioLabDirect website, including but not limited to text, graphics, logos, images, branding, layout, design elements, and downloadable materials, is the property of BioLabDirect or its licensors and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, modified, republished, uploaded, transmitted, or distributed without prior written permission from BioLabDirect.

13. Privacy

Your use of this website is also subject to our Privacy Policy. By using the website or placing an order, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected, used, and protected.

14. SMS and Marketing Communications

If BioLabDirect offers SMS updates or marketing text messages and you choose to opt in, you agree to receive recurring automated or non-automated messages related to orders, account activity, promotions, or announcements.

• Consent to receive SMS messages is not a condition of purchase.
• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• You may request assistance by replying HELP or contacting our support team.

BioLabDirect is not responsible for delayed or undelivered messages caused by mobile carriers or third-party messaging platforms.

15. Modifications to Terms

BioLabDirect reserves the right to update, revise, or replace these Terms & Conditions at any time without prior notice. Any changes become effective upon posting to the website. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

16. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which BioLabDirect operates, without regard to conflict of law principles.

17. Contact Information

If you have questions regarding these Terms & Conditions, please contact BioLabDirect at:

Email: support@biolabdirect.com
Website: www.biolabdirect.com